
We closely follow our core values, or our '3 Uniques', to help move the business forward and deliver the best quality for our customers. Find out more in this short video.

You're having difficulties with a precision component for a critical medical device. The part won't fit the assembly. Or the finish isn't right. Or the quality/consistency is hit and miss. Or any number of other issues. But your existing supplier – who perhaps has been reliable up until now – is pushing back: they did "exactly as instructed", they protest. They followed your drawings/CAD models "to the letter". So what went wrong? And how can it be fixed quickly and cost-effectively? You want a second opinion – is the issue with the supplier, the drawings or both?

If you're unhappy with your CNC machining supplier(s) then you don't need anyone to tell you it's time to look at other options. But if the jury is still out, this blog post (and free guide) will help you to review your options and decide on the best course of action. Here are the four most common reasons that procurement professionals – either buyers or specifiers – contact us because they're unhappy with their existing machining suppliers…