Privacy Policy

Last updated 18 September 2025

Our contact details
Name: Penta Precision Engineering Ltd
Address: Unit 9, Murrills Industrial Estate, Portchester, Fareham, PO16 9RD
Phone Number: 02392 668 334
Email: <marketing-email>

The type of personal of information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics for our customers, suppliers and employees
  • Website user data

All data protection information relating to employees can be found within the company handbook and is not further referenced here.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To supply Penta Precision with goods or services
  • You have enquired about our precision machining services

We also receive personal information indirectly, from Penta Precision’s website in the form of cookie data.

See cookie statement below.

We use the information that you have given us to find out about your goods or services, or to provide you with information about our services.

We may share this information with a small number of carefully selected and trusted suppliers.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting marketing@pentaprecision.co.uk
  • We have a contractual obligation.
  • We have a legitimate interest.

We collect information from our website or from information you provide to us. Some personal data is researched online, from publicly available sources, but this is limited to name, email address, phone number and company name. We only collect and hold customer and supplier data in a business context.

Customer data may be stored in our Customer Relationship Management system, Zoho CRM; our Enterprise Resource Planning system, ProgressPlus; our Marketing Automation tool, Zoho Marketing Plus; or with our web agency, Fellowship Productions Limited.

How we store your personal information

Your information is securely stored in password protected systems.
We keep personal information for five years. After five years, if there has been no further interaction, we will delete personally identifiable data from our systems.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at marketing@pentaprecision or 02392 668 334 if you wish to make a request.

Email Disclaimer

Trading address: Unit 9, Murrills Industrial Estate, Portchester, Fareham, PO16 9RD.

Registered Office: Unit 9, Murrills Industrial Estate, Portchester, Fareham, PO16 9RD.
Registered in England. Company number 3478011

All emails sent from Penta Precision and their contents are confidential. If you are not the intended recipient, please do not disclose, copy or distribute information in this email nor take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Please inform us that this message has gone astray before deleting it. Thank you for your co-operation.

Any statements, opinions or material contained in this email which do not concern the business of or any matter connected with Penta Precision Eng. Limited are provided solely by the author, and the email is neither sent on behalf of nor sanctioned by Penta Precision Eng. Limited.