Aluminium and Plastic Motorsport Component Machining21st Mar 2014
Penta's aluminium and plastic machining capabilities helped relieve the project strains of a fast moving motorsports manufacturer in the UK by providing parts at short notice and exact to specification.
On 3rd January Penta received an urgent enquiry from a customer in the bespoke motorsports industry. The requirement was for 2 offs of 3 different parts, and the turnaround time was originally quoted at 20 working days.
As the project deadline loomed the project restraints changed at the last minute, meaning the turnaround time needed to be changed to 7 days and there was little room for error as the customer had been let down by previous suppliers who delivered poor quality. We recognised the importance of both delivering on time, and to the highest possible quality standard.
We reacted quickly to the urgency of the enquiry by turning the quote around on the same day. By discussing the exact requirements and application with the customer, our team quickly grasped the concept of the part and were able to help by offering aluminium and plastic machining expertise.
The Penta Solution
Because of the urgency of the enquiry, we were able to quote on the enquiry the same day. As a result production was able to commence the following day, and the parts were delivered not only on time but within 5 days. The customer was delighted by our response times and has continued to place work with us since.